Privacy Policy

Effective Date: January 4, 2026
Last Updated: January 4, 2026

1. Introduction

Cyber Guard Core Consulting Ltd is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Cyber Guard Core Consulting Ltd
124 City Road, London EC1V 2NX, United Kingdom
Company Registration Number: 16044389

Data Protection Contact:
Email: privacy@cyberguardcore.com
Phone: +447520644325

2. Information We Collect

2.1 Personal Information You Provide

We collect the following personal data when you voluntarily provide it:

• Name and contact details (email address, phone number, company name)
• Payment and billing information
• Communication preferences
• Information provided in inquiries, consultations, or service requests

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed, time spent, and interaction patterns
• Referring website addresses
• Device information

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you have given explicit consent
• Contract Performance: When necessary to provide our services
• Legal Obligation: When required by law
• Legitimate Interests: For fraud prevention and network security

4. How We Use Your Information

• Providing and managing our cybersecurity services
• Processing payments and billing
• Communicating with you about our services
• Improving our website and services through analytics
• Sending marketing communications (with consent)
• Complying with legal obligations
• Detecting and preventing fraud and security threats

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For detailed information, see our Cookie Policy.

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties.

We may share your data with:

• Service Providers: Trusted third parties who assist us
• Legal Authorities: When required by law
• Business Transfers: In the event of a merger or acquisition

7. International Data Transfers

Your personal data is primarily stored within the UK and EEA. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.

8. Data Retention

• Client Data: Duration of service + 7 years
• Marketing Data: Until consent withdrawal
• Website Analytics: Anonymized after 26 months
• Contact Inquiries: 3 years
• Legal Claims: 6 years (statutory limitation period)

9. Your Rights Under UK GDPR

9.1 Right of Access (Article 15)

You can request a copy of the personal data we hold about you.

9.2 Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete data.

9.3 Right to Erasure (Article 17)

You can request deletion of your personal data in certain circumstances.

9.4 Right to Restrict Processing (Article 18)

You can request limitation of how we use your data.

9.5 Right to Data Portability (Article 20)

You can request your data in a structured, machine-readable format.

9.6 Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing.

9.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise your rights:
Email: privacy@cyberguardcore.com
Phone: +447520644325
Post: Data Protection Officer, Cyber Guard Core Consulting Ltd, 124 City Road, London EC1V 2NX
Or submit a Data Subject Access Request Form

We will respond within one month.

10. Data Security

We implement appropriate technical and organizational security measures:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Secure backup and disaster recovery

11. Data Breach Notification

In the event of a personal data breach, we will:

• Notify the ICO within 72 hours
• Inform affected individuals without undue delay where there is high risk
• Document all data breaches and remedial actions

12. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect personal data from children.

13. Marketing Communications

We only send marketing communications with your consent or under soft opt-in. You can opt out anytime by clicking “unsubscribe” in emails or contacting privacy@cyberguardcore.com.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via prominent notice on our website and updated “Last Updated” date.

16. Complaints and Supervisory Authority

You have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK
Tel: 0303 123 1113
Website: https://ico.org.uk

We encourage you to contact us first at privacy@cyberguardcore.com.

17. Contact Information

Cyber Guard Core Consulting Ltd
Company Number: 16044389
124 City Road, London EC1V 2NX, UK
Email: privacy@cyberguardcore.com
Phone: +447520644325
Support: support@cyberguardcore.com

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This Privacy Policy is compliant with the UK GDPR, the Data Protection Act 2018, and PECR.