Terms and Conditions

Effective Date: January 4, 2026
Last Updated: January 4, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your use of services provided by Cyber Guard Core Consulting Ltd (“we,” “us,” “our,” or “the Company”), a company registered in England and Wales under Company Number 16044389, with registered office at 124 City Road, London EC1V 2NX, United Kingdom.

By engaging our services or using our website (cyberguardcore.com), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

Cyber Guard Core provides professional cybersecurity consulting services, including but not limited to:

• Digital Asset Protection: Safeguarding digital assets from cyber threats and unauthorized access
• Fraud Investigation: Investigating and analyzing digital fraud cases
• Identity Theft Prevention and Handling: Protecting against and responding to identity theft incidents
• Cybersecurity Advisory: Strategic guidance on cybersecurity best practices and compliance
• Threat Assessment: Evaluating and analyzing potential security threats to systems and data
• Incident Response: Rapid response to cybersecurity incidents and breaches
• Security Audits: Comprehensive evaluation of security controls and vulnerabilities
• Compliance Consulting: Assistance with GDPR, ISO 27001, and other regulatory compliance

The specific services provided will be detailed in individual service agreements or statements of work.

3. Service Limitations and Disclaimers

3.1 No Guarantee of Outcomes

While we employ industry-leading expertise and methodologies, we cannot guarantee:

• The recovery of lost funds or digital assets
• The prevention of all future security incidents
• The identification of all perpetrators in fraud investigations
• Complete elimination of all cybersecurity risks
• Specific outcomes in any case or engagement

3.2 Best Efforts

We commit to providing services with reasonable skill and care, using industry best practices, but outcomes depend on numerous factors beyond our control, including:

• Cooperation and timely response from clients
• Actions of third parties and malicious actors
• Technical limitations and evolving threat landscapes
• Legal and jurisdictional constraints

4. Client Responsibilities

4.1 Accurate Information

Clients must provide:

• Accurate, complete, and truthful information
• Timely access to necessary systems, data, and documentation
• Full disclosure of relevant facts and circumstances

4.2 Cooperation

Clients must:

• Cooperate fully with our investigation and consulting processes
• Respond promptly to requests for information or action
• Implement recommended security measures in a timely manner
• Maintain confidentiality as required

4.3 Compliance

Clients are responsible for:

• Ensuring they have legal authority to engage our services
• Complying with all applicable laws and regulations
• Obtaining necessary permissions for our access to systems and data

5. Fees and Payment

5.1 Fee Structure

Our fees may be based on:

• Hourly Rates: For time-based engagements
• Fixed Fees: For defined scope projects
• Retainer Agreements: For ongoing services
• Success Fees: In specific cases as agreed in writing

All fees will be specified in individual service agreements or proposals.

5.2 Payment Terms

• Invoices are payable within 30 days of the invoice date unless otherwise agreed
• Initial consultations may require advance payment or deposit
• Payment may be required before delivery of final reports or findings
• Accepted payment methods: Bank transfer, credit/debit card, company check

5.3 Late Payment

Late payments are subject to:

• Interest at 8% above the Bank of England base rate per annum (in accordance with the Late Payment of Commercial Debts (Interest) Act 1998)
• Recovery of reasonable debt collection costs
• Suspension of services until payment is received

5.4 Expenses

Reasonable out-of-pocket expenses incurred in providing services (travel, accommodation, specialist tools, third-party services) will be billed separately with prior approval for expenses exceeding £500.

5.5 Taxes

All fees are exclusive of VAT and other applicable taxes, which will be added as required by law.

6. Confidentiality

6.1 Mutual Obligations

Both parties agree to:

• Keep confidential all sensitive information disclosed during the engagement
• Use confidential information solely for the purpose of the engagement
• Not disclose confidential information to third parties without prior written consent
• Return or destroy confidential information upon request or completion of services

6.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of these Terms
• Was already known prior to disclosure
• Is independently developed without use of confidential information
• Must be disclosed by law or regulatory requirement
• Must be disclosed to prevent harm or illegal activity

6.3 Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy. Clients consent to necessary data processing for service delivery.

7. Intellectual Property Rights

7.1 Company IP

All intellectual property rights in our methodologies, tools, templates, software, and know-how remain our exclusive property.

7.2 Deliverables

Upon full payment, clients receive a non-exclusive license to use deliverables (reports, recommendations, documentation) for their internal business purposes only.

7.3 Client Data

Clients retain all rights to their data and information. We claim no ownership of client data provided to us.

7.4 Pre-Existing IP

Each party retains ownership of intellectual property existing prior to the engagement.

8. Limitation of Liability

8.1 Cap on Liability

Our total aggregate liability under these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the client in the 12 months preceding the claim, or £100,000, whichever is lower.

8.2 Exclusion of Consequential Losses

To the maximum extent permitted by law, we shall not be liable for:

• Loss of profits, revenue, or business opportunities
• Loss of anticipated savings or contracts
• Loss of data or information
• Damage to reputation or goodwill
• Any indirect, consequential, special, or punitive damages

8.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

8.4 Third-Party Actions

We are not liable for:

• Actions or omissions of third parties
• Client’s failure to implement recommendations
• Subsequent changes to systems or circumstances after service delivery
• New vulnerabilities or threats emerging after completion of services

8.5 Client’s Duty to Mitigate

Clients must take reasonable steps to mitigate losses and implement recommended security measures promptly.

9. Indemnification

Clients agree to indemnify and hold harmless Cyber Guard Core, its officers, employees, and agents from any claims, damages, or expenses arising from:

• Client’s breach of these Terms
• Client’s provision of inaccurate or incomplete information
• Client’s unauthorized use of our deliverables
• Client’s failure to implement recommended security measures
• Third-party claims relating to client’s use of our services

10. Term and Termination

10.1 Term

Individual engagements commence upon signing of a service agreement and continue until completion or termination.

10.2 Termination by Client

Clients may terminate with 14 days’ written notice. Client remains liable for:

• Fees for work completed to date
• Committed expenses
• Early termination fees if specified in service agreement

10.3 Termination by Company

We may terminate immediately if client:

• Fails to pay invoices within 60 days
• Breaches these Terms materially
• Provides false or misleading information
• Engages in illegal or unethical conduct
• Fails to cooperate or provide necessary access

10.4 Effects of Termination

Upon termination:

• All outstanding fees become immediately due
• We will deliver work completed to date (upon payment)
• Confidentiality obligations survive termination
• Client must cease using our intellectual property

11. Dispute Resolution

11.1 Negotiation

Parties agree to first attempt to resolve disputes through good-faith negotiation for 30 days.

11.2 Mediation

If negotiation fails, parties agree to attempt mediation through a mutually agreed mediator or the Centre for Effective Dispute Resolution (CEDR) before pursuing litigation.

11.3 Litigation

If mediation is unsuccessful, disputes may be submitted to litigation subject to clause 12 (Governing Law and Jurisdiction).

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

12.2 Jurisdiction

The courts of England and Wales have exclusive jurisdiction to settle any dispute arising from or in connection with these Terms.

12.3 International Clients

International clients acknowledge and accept that English law governs and English courts have jurisdiction, regardless of their location.

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including:

• Acts of God, natural disasters, pandemics
• War, terrorism, civil unrest
• Government actions, legal restrictions
• Strikes, labor disputes
• Failure of telecommunications or internet infrastructure
• Cyber attacks affecting our operations

If force majeure continues for more than 60 days, either party may terminate the affected engagement.

14. Insurance

We maintain professional indemnity insurance and cyber liability insurance appropriate to our business. Details available upon request.

15. Assignment and Subcontracting

15.1 Assignment

Clients may not assign rights or obligations without our prior written consent. We may assign to affiliates or in connection with business transfers.

15.2 Subcontracting

We may engage specialist subcontractors as necessary. All subcontractors are bound by equivalent confidentiality and data protection obligations.

16. Amendments

We may update these Terms periodically. Material changes will be communicated via:

• Email notification to active clients
• Prominent notice on our website
• Updated “Last Updated” date

Continued use of services after changes constitutes acceptance of updated Terms.

17. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force. Invalid provisions will be interpreted to reflect the original intent to the maximum extent permissible.

18. Entire Agreement

These Terms, together with individual service agreements and our Privacy Policy, constitute the entire agreement between parties and supersede all prior understandings, except where expressly stated otherwise in signed service agreements.

19. Waiver

Failure to enforce any right does not constitute waiver. All waivers must be in writing.

20. Notices

All notices must be in writing and sent to:

For Cyber Guard Core:
Cyber Guard Core Consulting Ltd
124 City Road
London EC1V 2NX
United Kingdom
Email: legal@cyberguardcore.com

Notices are deemed received:

• Email: 24 hours after sending (if no delivery failure)
• Post: 3 business days after posting (UK), 7 days (international)
• Hand delivery: Upon delivery

21. Third-Party Rights

These Terms are intended solely for the benefit of the parties. No third party has any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

22. Survival

The following provisions survive termination or expiration:

• Fees and Payment (Section 5)
• Confidentiality (Section 6)
• Intellectual Property Rights (Section 7)
• Limitation of Liability (Section 8)
• Indemnification (Section 9)
• Governing Law and Jurisdiction (Section 12)

23. Contact Information

For questions about these Terms, please contact:

Cyber Guard Core Consulting Ltd
Company Number: 16044389
Registered Office: 124 City Road, London EC1V 2NX, United Kingdom
Email: support@cyberguardcore.com
Phone: +44-203-996-1859
Legal Inquiries: legal@cyberguardcore.com
Website: https://cyberguardcore.com

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Last Updated: January 4, 2026

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.